Smile!

”A ferocious troll sat under a bridge with his laptop, and when the villagers concurred, “Let’s give money to this wonderful cause,” the troll yelled, “Get off your ass and go volunteer in your community!” And when the villagers said, “Let’s go volunteer in our community,” the troll yelled “F..k Youuuuuuu!” And when the villagers said, “That’s not a nice thing to say, the troll yelled, “Free speech!” And the villagers tried reasoning, and shaming, and yelling back. But nothing stopped the troll. Until one day, the troll said, “You’re a f..king moron and I hate your children!!!!,” and the villagers said, “Hi there, Mr. Troll. We love you. What a fine use of exclamation points!” and the troll got confused for a while until he realized it felt quite good to be loved, and he moved into a cheery house with yellow curtains and got a nice big dog.“ —Emma Skogstad

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My daughter taught 2nd grade and she'd tell her students that in the 2nd grade we are nice to each other. 

Imagine what a world would look like if people were nice to each other. If people smiled. I used to go to Trader Joes in St. Louis if I had a hard day at work because the check out clerks were always so nice. 

Once I took a seminar in how to deal with difficult people. I remember two things I learned. One was that people are different. For example, some people like surprises and others don't. Expecting that people are like you doesn't work. The second was that even if a person is difficult, you can find a nice side in them, and you can address that.

One teacher called us all Mr and Ms with our last names. He expected us to be professionals. And we tried.

I think we are especially struck today because of people in the news who aren't very nice to others. A friend has an X who isn't very nice to her. I told her to smile. How could one be mean to someone who is smiling?

My daughter asked me to make her a painting with the word smile. I have it almost finished. I started it about 15 years ago. But she reminds me, every time the painting shows up. Today I found it, again.

Smile. Be nice to the troll and find a way of complimenting him, even if it is the number of exclamation marks he uses. I guess this must have been a text message conversation, because how would they know how many explanation marks he used. 

Smile. And he had lots of typos which I corrected. I wrote Emma and told her I corrected them, and she said that trolls make a lot of mistakes. I didn't get that earlier, thinking he was saying rather than typing. But now I get it. 

Smile. I had an aunt who told me that everyone who worked for her was incredible. I knew she had the knack for bringing out the best in people. When I hear a teacher talk about the great class they have this year, I suspect that it is more about what they elicit in the students than the students themselves.

Smile! Smile! Just Smile! Let the trolls know you love them and they won't be trolls anymore. Smile.

And keep smiling!

—Kim Mosley