Finally today, on the second try, got to speak to the help desk. Presto, I was monkeying with the printer while I was waiting and the darn thing fixed itself. I basically couldn't claim any issues except that their printer was a piece of junk and I've spent more time on it than any other printer in any of my lifetimes.
There was an issue with a cartridge from OfficeMax that was showing 20% full, so I exchanged it for another which was also 20% full so I asked to exchange it for another, but by Brother rather than remanufactured. This one also measured 20%. I didn't think I should pay any more for the third cartridge and they did... so I called the district manager and he told them to give it to me. I did finally figure out that it was the printer, and not the cartridges that only 20% full... so I called OfficeMax and told them I was wrong.
Then tonight a full-moon ceremony to celebrate the full-moon, the end of the Chinese New Year celebration, and last, but not least, a renewal of vows. We talked about "no anger" which was hard for me because I'm not too good at anger... though I do get angry sometimes when I'm talking to a recorded message and they don't stop and listen. My wife asked me why I was yelling. It was pretty funny... and sad.
Tomorrow will be a calm day, won't it?
2 comments:
Your computer and automated answering device woes and tribulations are a comfort to me. I have a propensity for yelling at the damn things too. H.
OMG so it is you ...
destroying the economy ....
a 13 year old could do better....
so you go and exchange and exchange and exchange...
NOW who will use the cartriges that you wasted?....
POLUTION from these cartriges will be great for the environment ... if everybody did what you did this country would go bankrupt !!!!
do US a favor... buy yourself a LASER PRINTER ... or STOP mingling in things like computers and go to tibet manastery AND stay there please...
SHAME ON YOU
.... destroying AMERICAN ECONOMY huh?
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